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About Us

PlanetBatam
is committed to excellence. We focuses on providing the fastest possible connections and highest possible up times. We continually strive to optimize our service in every possible aspect. Through the use of cutting edge technology and premium hardware, we are able to offer a service second to none in the industry.

Customers are our most valuable assets. This is why we constantly strive to exceed their expectations and create new standards of service and quality. We approach each opportunity with enthusiasm, creativity, and an unlimited passion for perfection. To help us get continually closer to this end, we offer a flexible hosting experience and first rate customer support coupled with very competitive pricing.

Our servers are connected via dedicated 100mbps lines, offering the fastest speeds available. We aim to be the lowest cost and highest quality web host on the net, by spending our money on items that contribute to high quality service. We are profitable and have no debt, unlike most companies out there. This provides for reliable support and operations of our key equipment and your sites.
  • 99.9% Reliability
  • Uninterruptible power supplies and generator backup
  • Dual Liebert provided consistent temperature and humidity range in the datacenter
  • State of the art datacenter ID system and security including video surveillance and recording
  • Redundant Cisco BGP routing and switching infrastructure with cold spares - allows for equipment failure with no interruption of service and timely replacement of the failed item
  • State of the art monitoring system for all servers and network devices, providing instant failure notification

    To achieve lightning fast speeds and superior reliability, we utilize large pipes of high quality providers. Using minimal 1 gig pipes, we are able to handle spikes in traffic and the occasional DoS attack, as well as unknown traffic patterns.

    The data center is currently connected via 4 backbone providers, offering complete redundancy. The major backbone providers include Abovenet, Williams, Aleron and Allegiance.




     
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